Who we are
Treated Digital Solutions provides digital planning and design support to dental professionals. For questions about this notice or our use of personal information, contact info@treatedds.com.
Information we collect
Depending on how you interact with us, this may include:
- your name, professional contact details, practice details and the information included in an enquiry;
- account, service and case administration information submitted through our secure professional systems; and
- limited technical, security and usage information needed to operate and protect our website and services.
Do not include patient records or patient-identifying information in the public enquiry form or ordinary email.
How and why we use information
We use personal information where necessary to:
- respond to enquiries and take steps requested before a contract;
- provide, administer and support contracted services;
- protect our systems, prevent misuse and maintain service records;
- meet legal, regulatory and professional obligations; and
- send relevant professional updates where you have asked to receive them or where the law otherwise permits.
The lawful basis will depend on the context and may include contract, legitimate interests, legal obligation or consent.
Sharing and international transfers
We may use carefully selected providers for hosting, secure communications, email delivery, IT support and professional advice. We may also disclose information where required by law. We do not sell personal information.
If information is transferred outside the UK, we use an applicable adequacy decision, contractual safeguard or other lawful transfer mechanism where required.
Retention and security
Information is kept only for as long as needed for the purpose for which it was collected, including service, legal, accounting and dispute requirements. Retention periods depend on the type of record and our relationship with you.
We use proportionate organisational and technical safeguards. No online service can guarantee absolute security, so patient records must only be transferred through the approved secure workflow.
Your rights
Depending on the circumstances, you may have rights to be informed, access or correct your information, request erasure or restriction, object to certain uses, or request data portability. You may also withdraw consent where processing relies on consent.
Contact us to exercise a right. You may also complain to the UK Information Commissioner's Office at ico.org.uk.